ERP work where design matters more than configuration

Situation

The client had several plants sharing work centers, non standard transfer rules, and cost allocations that crossed entities. Default costing logic could not represent the real flow without breaking management reporting or introducing manual off system work.

Approach

We mapped the actual physical and financial flows, then designed a custom cost attribution model on top of NetSuite structures. This included new bill of materials patterns, staged processing with SuiteScript and Map Reduce, and controls around when and how costs moved between entities.

Outcome

Month end close times were reduced and multi plant margins became traceable down to work center level. The group retained standard NetSuite reporting where possible but relied on the engineered layer to handle the non standard parts of the flow.

Situation

Standard revenue recognition logic in SAP could not fully represent contracts that spanned entities and used an external billing engine. Finance had to reconcile revenue and cost across three systems, with frequent timing mismatches and manual adjustments.

Approach

We designed an integration layer and reconciliation model specific to the contract structures. The solution combined SAP configuration with custom rules for allocation, event driven updates from the billing engine, and clear exception handling to keep auditors and controllers aligned.

Outcome

Cross entity revenue and margin became reconcilable on a single view with a predictable timing profile. Manual spreadsheet work dropped sharply while SAP remained the primary system of record, supported by the engineered integration logic.

Situation

Existing point to point connectors between ERP, e commerce, and the warehouse system worked under average load but failed under peak campaigns. Standard connector settings could not guarantee sequence, idempotency, or graceful degradation when downstream systems slowed.

Approach

We introduced an intermediate orchestration layer with queue based processing, explicit idempotency keys, and routing rules by order type. NetSuite and the other platforms remained in place, but event ordering, retry policies, and monitoring were redesigned around business impact rather than connector defaults.

Outcome

During promotions the client was able to process several times more orders without losing sequence or creating duplicate shipments. Standard ERP functions continued to be used, yet the critical behavior now depended on the engineered orchestration instead of connector defaults.